IntelliCase™: Streamlining Legal Ops with ReactJS & .NET Core Case Study

Company Overview

Ogletree Deakins is a law firm dedicated to helping employers navigate the complex world of labor and employment law. They offer comprehensive services, including litigation, compliance, workplace safety, and immigration support, all customized to meet the unique needs of their clients.

Key Challenges

Our client was finding it difficult to optimize their operations because of inefficiencies, data gaps, and cost pressures. Here are the challenges that were hindering them from delivering the best possible service.

Inefficiency in Manual ProcessesThe use of manual data entry in recording and retrieving information, which was very slow and also involved a lot of mistakes, and hence the case management was also affected.

Limited Dispute CoverageThe existing systems were not fully developed to meet all the required service delivery areas of employment disputes the firm managed.

Lack of Data VisualizationMaking informed decisions was challenging due to the lack of data visualization tools, leaving both legal teams and clients unable to fully extract insights from the available data.

Absence of Comparative Data AnalyticsThe firm lacked the tools necessary to benchmark its performance against industry standards, which is essential for strategic decision-making and improving service quality.

Client Demand for Cost EfficiencyClients required relatively more experienced legal services at relatively lower rates, leading the firm to optimize its processes without compromising on the quality of service.

Our Solution

To address the challenges faced by Ogletree Deakins in managing employment disputes, we developed IntelliCase™, a comprehensive legal management platform specifically designed to enhance the efficiency and effectiveness of their operations. The solution was designed to meet the firm’s needs for improved data management, better visualization, and comprehensive coverage across various types of employment disputes.

Implementation Process

Tech Stack

ReactJS

.NET Core 6

SQL Server 2019

RESTful Web API

Dapper

Automated CI/CD

Windows

Linux

OKTA

.NET Core logging

UI/UX Design

The Results

As we were done with the necessary improvements, the client saw some significant outcomes that led to the success of the IntelliCase platform.

User-Centered and Responsive Design The interface we built was fully responsive and designed with the end-user in mind, incorporating feedback from legal professionals and clients to ensure ease of use.

Data Visualization We made the design prioritizing clear, interactive visualizations that allow users to easily interpret complex data sets and make informed decisions.

Customizable Dashboards Users can customize their dashboards to focus on the data and metrics most relevant to their needs, enhancing the platform’s utility and flexibility.

Boosting Efficiency and Client Trust We automated manual tasks, reducing case processing times and freeing our legal teams to focus on what matters most. By giving clients real-time access to their case information, we’ve built greater trust and significantly improved their overall satisfaction.

Strategic Decision-Making The platform’s advanced data analytics and benchmarking capabilities have empowered Ogletree Deakins to make more informed, data-driven decisions, improving service quality and operational efficiency.

Competitive Advantage IntelliCase has positioned Ogletree Deakins as a leader in legal technology, differentiating the firm from its competitors and opening new opportunities for growth and client engagement.

What Makes Us The Buzz of Tech Town