Currently browsing: Salesforce

Reading Time: 6 minutes Customers today expect fast, personalized support without long wait times. Agentforce in Salesforce Service Cloud addresses this need by boosting agent productivity and transforming service teams from reactive to proactive. With seamless integration, it helps businesses deliver efficient, customized support experiences, making it a powerful tool for meeting modern customer expectations.

Reading Time: < 1 minutes Discover how Agentforce for Marketing transforms Salesforce customer journeys with AI-driven personalization, predictive insights, and seamless omnichannel experiences.

Reading Time: 5 minutes AI has become the backbone of modern sales and customer service automation, and within Salesforce, two powerful AI-driven solutions dominate the space—Agentforce Salesforce and Salesforce Einstein AI. Both are designed to improve efficiency, streamline operations, and elevate customer experiences, but they take very different approaches to achieving these goals.

Reading Time: 5 minutes When it comes to managing customer relationships, driving growth, and streamlining business operations, choosing the right CRM software is crucial. But with so many options available, making the right choice can feel overwhelming. Two names consistently rise to the top: HubSpot and Salesforce.

Reading Time: 9 minutes In today’s fast-paced digital world, businesses—whether small or large—are always on the lookout for smarter ways to streamline their operations, connect with customers, and fuel growth.

Reading Time: 3 minutes The excitement in the air was undeniable as Dreamforce 2024 continued to inspire and showcase groundbreaking technologies. Our team dived into the day with a clear focus on innovation and how it can reshape the way businesses operate. From AI breakthroughs to cloud security insights, here’s a snapshot of the most impactful moments.

Reading Time: 4 minutes Day 1 at Dreamforce 2024 was nothing short of extraordinary, and we are proud to be a part of it. Our Founder Surender Vikram Singh and VP of Projects Sagar Awasthi were on the ground in San Francisco connecting with trailblazers from across industries.

Reading Time: 2 minutes Salesforce currently tops the charts being the #1 CRM platform. The revenue of Salesforce in the 2024 fiscal year is $34.86 billion which marks an increase of 11.2% from the previous year.