Company Overview
Be My Translator is a specialized online platform dedicated to connecting skilled translators with clients needing high-quality translation services. The platform is designed to ensure top-notch translations by implementing rich features, allowing only the best translators to join the community.
Key Challenges
The client wanted to add some innovative features but was not able to as they were facing several key challenges:
Translation
Our client wanted to develop a system that could provide accurate translations anytime on request via video calls for individual interactions or for events.
Quality Control
The app also demanded the implementation of a mechanism to verify the proficiency of volunteer translators.
User Engagement
We had to ensure ease of use for both, translators and conversation/event participants, including seamless integration with social media for quick access.
Scalability
The app must have the ability to handle simultaneous conversations and facilitate translations at events or for individual interactions.
Our Solution
After analyzing the client’s requirements, we developed a comprehensive solution to address all key challenges. First, we implemented an invite-only system to maintain high quality and efficiently manage the user base. This approach allows translators to join only through email invitations, ensuring a controlled and selective onboarding process.
We then integrated VoxImplant to enable real-time communication between attendees and translators during events and individual translations, significantly enhancing the user experience. The app was designed with React Native, providing a consistent and intuitive interface across both iOS and Android platforms.
To simplify registration and access, we added login functionality using Google and Facebook. Additionally, we ensured that users could access all advanced features while maintaining the ability to handle high volumes of simultaneous calls, making the platform robust and user-friendly.
Implementation Process
- Implemented an invite-only system to control the quality and manage the user base efficiently.
- Translators can join the platform only through invitations sent via email, ensuring a selective and controlled onboarding process.
- Enabled users to sign up as volunteer translators, addressing the need for a diverse pool of translators.
- Translators must pass a quiz to ensure they have the necessary language proficiency and understanding of specific content areas.
- Developed a random quiz generation system that tests potential translators on their language skills and knowledge of relevant content.
- Ensured that only qualified translators are approved to provide translation services.
- Integrated VoxImplant to facilitate real-time communication between attendees and translators during events as well as during individual translations.
- Implemented login functionality using popular social media platforms like Google and Facebook.
- Simplified the registration and login process, enhancing user convenience and quick access to the platform.
- Designed an intuitive and user-friendly interface using React Native to provide a consistent experience across iOS and Android platforms.
- Focused on simplicity, accessibility, and visual appeal to enhance user engagement and satisfaction.
- Allowed users to set up detailed profiles, including their display names and translation abilities.
- Provided functionality for translators to list the languages they can translate to and from, ensuring accurate match-making for translation requests.
- Integrated functionality to alert translators of new translation requests in real time.
- Ensured translators are promptly informed of opportunities to assist, improving response times and user satisfaction.
- Integrated backend services for full-featured CPaaS for voice, video & messaging and scaled real-time communications, authentication, real-time database operations, and crash reporting.
- Ensured a reliable and secure backend to support the app’s functionality and handle high volumes of simultaneous calls.
Tech Stack
React JS
React Native
Voxlmplant
AWS microservices
Firebase Auth
Firebase Analytics
Dynamic Links
UI/UX Design
The app design was made with enhanced responsiveness and easy-to-navigate for people with varying technical proficiency.
The Results
The Be My Translator application started to successfully facilitate real-time translation for individual conversations and at various events, improving accessibility and engagement for attendees speaking different languages.
What Makes Us The Buzz of Tech Town
